Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Diabetes Designs

    Copyright © 2010-2019 Diabetes Designs. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2019 Diabetes Designs. All rights reserved.

  • Shipping & Delivery
  • All orders will be shipped within five (5) business days unless you are contacted otherwise.  You will be notified by email when your order ships.  Orders ship via USPS First Class Mail and can take up to 5-7 days with the postal service.  If you require expedited shipping, please contact us and we will provide you with faster shipping options.

    Our shipping charges for domestic (U.S.) orders are as follows:

    FLAT RATE:  $4.99 



    At this time, Diabetes Designs ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Diabetes Designs ships merchandise to the United Kingdom, Australia, Germany, The Netherlands, Ireland, and Canada.  We will also ship to other countries with prior approval (please send email request).  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  Please read international shipping terms below:

  • International
  • We do ship internationally with the following provisions:

    A $14.99 surcharge will be added to any international order.

    Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    If you are interested in becoming a distributor in a country outside of the U.S., please contact us for wholesale information.

  • Return Policy
  • Diabetes Designs wants to be sure you are 100% satisfied with your purchase.  All regular priced products are completely refundable (excluding shipping charges) if returned in an unused condition within 10 days. All "Clearance" and "Sale" items are non-refundable, but can be exchanged for another item.

    Please note that if you return an item that received "free shipping" you will still be charged $4.99 to cover our shipping costs and this amount will be reduced from your refund. Please contact us via email prior to returning an item for a shipping authorization and return instructions.